Support
We're here to help you get the most out of FeatherScan and answer any questions you may have.
If you're experiencing issues with photo identification, species search, or saving sightings, try restarting the app or checking your camera and storage permissions. Also ensure that you're using the latest version available in the App Store or Google Play.
We've compiled answers to common questions about how FeatherScan works, including how bird identification is performed, how to improve scan accuracy, and how your data is stored locally. Visit our FAQ section for quick help and troubleshooting guidance.
Transparency matters. Review how your data is handled and what terms apply when using the app.
Still need help? Feel free to reach out. Whether you're reporting a bug, requesting a feature, or asking a question, we're happy to assist. We typically reply within 24–48 hours.